Reliability is essential. They could be one of the most brilliant, qualified individuals you’ve ever encountered, but if you can’t rely on them to report on the progress of a project or answer your emails in a timely manner, it will hurt your business in the long run.
Before you even extend an offer to someone, they should have demonstrative and effective communication skills in responding to your emails or phone calls in a timely manner
The last thing you want is to hire a virtual assistant who simply goes through their checklist without truly investing time in producing quality work or putting in the extra effort.
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