What are the core services?

Inbound services #

An inbound call is a call that a customer initiates to a call centre. A customer can make a call to seek information, get his complaint registered or get his query resolved. Usually, customer care agents working in a call centre attend inbound calls. For more info (link of inbound calls)

Outbound Services #

Instead of receiving calls, agents dealing with outbound calls make calls to the clients.( For more info link of outbound calls page)

Outsourcing Creative Services #

These marketing services focus on brand awareness and improvement. Offering digital marketing solutions, web development, creative content and graphics. Find out more at Digital Marketing

Virtual Assistant #

A virtual assistant is a person who provides various services to entrepreneurs or businesses from an offshore location.

There are a host of things that virtual assistants can do, including:

Social media management

Event management

  • Managing calendars, appointments, and emails
  • Preparing reports
  • Personal tasks like booking hotels and restaurants
  • Simple digital marketing tasks
  •  Find out more about ours services at outsource virtual assistant

Offshore Recruitment

The client transfers the responsibility of hiring talent to an external service provider/outsourcing company. Then, the entire hiring process is handled by that external company/agency. Find out more about our services 

Chat support

Chat support is a common method of customer service that helps customers through the use of a messaging app or online chatbot. Find out more about our services at outsourcing chat support

Email Support

Emailing is a tedious process of communication, yet an important part of maintaining relationships with customers. With customised email support, you can ensure that your responses are going out on time as well as tickets are being generated for the same. Find out more about our services at outsourcing email support services

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