Technical Support -

How We Can Help You ?

9

How do live chat support services work?
Why Outsource Chat Support Services?
Why is chat support important?
How effectively can our live chat support reduce customer efforts and improve customer satisfaction?
Employing a reactive or proactive platform
What are live chat support services?
What are the benefits of chat support outsourcing?
What is better cold calling or emailing?
What are the key benefits of outsourcing chat support services to c2o?

4

17

Why Outsource Technical Support Services to c2o?
Why good customer support services are important?
What are the service hours of your call centre?
How many languages do you support?
What kind of clients do you work for?
How long have you been offering call centre solutions?
Is there any training process underlined for your contact centre agents?
Is my Data Secure if I outsource?
I want to do business with you, how can I start?
Why should I outsource my call centre operations to c2o?
What are the benefits of outsourcing contact centre services?
Is it possible to outsource multiple functions?
Is outsourcing best for small, mid-sized or large businesses?
Will there be a language or accent issue?
When should I outsource (business processes customer care technical support, etc.)
How do you ensure the quality of your work?
What are the core services?

5

What is customer support in BPO?
What are contact centre metrics?
What is the difference between a shared and dedicated contact centre environment?
How can I outsource my customer service?
What’s the Difference between a Call Center and an Answering Service?

1

7

Search…